mojili Casino FAQ

Creating a mojili account is quick and straightforward. Visit the mojili Login page and click "Register." You'll need to provide a valid email address or mobile number, create a secure password, and confirm that you are at least 21 years of age. After submitting your registration, you'll receive a verification code via SMS or email. Once verified, your mojili account is active and ready to use. Please note that mojili is strictly for players aged 21 and above in compliance with Philippine gaming regulations.

mojili requires Know Your Customer (KYC) verification before you can make withdrawals. Accepted Philippine government-issued IDs include: Philippine Passport, SSS/UMID card, PhilSys National ID, Driver's License, PRC ID, Voter's ID, or Postal ID. You may also be asked to provide proof of address (a recent utility bill or bank statement) and a selfie holding your ID. KYC verification is typically completed within 24–48 hours. This process protects your account and ensures compliance with Philippine AML regulations.

No. mojili strictly enforces a one-account-per-player policy. Creating multiple accounts is a violation of mojili's Terms & Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you have forgotten your login credentials, use the "Forgot Password" feature on the mojili Login page or contact our support team for assistance.

On the mojili Login page, click "Forgot Password." Enter the email address or mobile number linked to your account and you'll receive a password reset link or OTP. Follow the instructions to set a new password. For security, choose a strong password that you don't use on other sites. If you're still having trouble accessing your account, contact mojili's 24/7 support team via live chat or email at [email protected].

mojili supports the most popular payment methods for Filipino players. You can fund your account using GCash, PayMaya (Maya), bank transfer (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card. All transactions are processed in Philippine Peso (₱). mojili does not accept credit card deposits for gambling accounts, in line with current Philippine regulations.

GCash and PayMaya deposits are typically credited to your mojili wallet instantly or within a few minutes. Bank transfers may take 1–3 business hours depending on your bank and the time of day. If your deposit has not appeared after 30 minutes (for e-wallets) or 3 hours (for bank transfers), please contact mojili support with your transaction reference number and we'll resolve it promptly.

To withdraw from mojili, your account must be fully KYC-verified. Go to your account wallet, select "Withdraw," choose your preferred method (GCash, PayMaya, or bank transfer), enter the amount in ₱, and confirm. Withdrawal processing times are typically: GCash/PayMaya — within 1 hour; bank transfer — 1–3 business days. Minimum withdrawal amounts and any applicable wagering requirements must be met before a withdrawal can be processed.

mojili does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own transaction fees — please check with GCash, PayMaya, or your bank for their current fee schedules. mojili will always display the exact amount you will receive before you confirm a withdrawal.

mojili offers a diverse game library designed for Filipino players. Featured games include Double Fortune (a classic Chinese-themed card game popular across Asia), Dragon Tiger (a fast-paced live card game beloved by Pinoy players), Bingo (online bingo rooms with multiple cards and prize tiers), and a wide selection of Slots from top game providers. mojili regularly adds new titles to keep the experience fresh and exciting.

Dragon Tiger is one of the simplest and fastest card games at mojili. One card is dealt to the Dragon position and one to the Tiger. You bet on which side will receive the higher card, or you can bet on a Tie. Aces are low and Kings are high. The game uses standard playing card values. It's a great starting point for new players because the rules are easy to learn and rounds are completed in seconds.

Selected mojili slot games offer a demo or free-play mode that lets you explore the game mechanics without wagering real ₱. Live dealer games such as Dragon Tiger and Double Fortune require a real-money bet to participate, as they involve live dealers and real-time gameplay. Check the game lobby for the demo option on eligible titles.

Yes. mojili's slot games use certified Random Number Generator (RNG) technology to ensure every spin outcome is completely random and independent of previous results. Live dealer games use physical cards and real-time dealing under camera supervision. mojili operates within the PAGCOR regulatory framework, which includes standards for game fairness and integrity.

mojili offers a welcome bonus for new Filipino players upon their first qualifying deposit. The exact bonus amount and terms are displayed on the promotions page at the time of registration. All bonuses are subject to wagering requirements — meaning you must wager the bonus amount a specified number of times before it can be withdrawn as cash. Always read the full bonus terms before claiming any offer.

A wagering requirement (also called a playthrough requirement) means you must bet a total amount equal to the bonus multiplied by the wagering factor before you can withdraw bonus-derived winnings. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place ₱10,000 in total bets before that bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while table games may contribute less.

Yes. If you prefer to play without bonus restrictions, you can opt out of promotional offers in your mojili account settings. You can also contact our support team to remove an active bonus from your account, though any bonus funds and associated winnings will be forfeited upon removal. Playing without a bonus means your deposits and winnings are immediately withdrawable without wagering conditions.

mojili provides a full suite of responsible gaming tools available to all players at no cost: deposit limits (daily, weekly, monthly), loss limits, session time reminders, cooling-off periods (24 hours to 30 days), and self-exclusion (6 months to permanent). You can activate these tools from your account settings or by contacting our support team. For more details, visit our Responsible Gaming page.

To request self-exclusion, contact mojili's support team via live chat or email at [email protected]. You can choose an exclusion period of 6 months, 1 year, 3 years, or permanent closure. Your account will be suspended within 24 hours and you will not receive any promotional communications during the exclusion period. Self-exclusion cannot be reversed before the chosen period ends. Gambling is addictive. Know when to stop.

The minimum age to play at mojili Casino is 21 years old, in accordance with Philippine gaming regulations. Age verification is required during registration and KYC. Any account found to belong to a person under 21 will be immediately closed. If you are aware of a minor attempting to access mojili, please report it to our support team immediately.

mojili uses SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. mojili's data practices are governed by our Privacy Policy, which complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173). For full details on how we collect, use, and protect your data, please read our Privacy Policy.

If you notice any unauthorized transactions or login attempts on your mojili account, change your password immediately and contact our support team via live chat or email at [email protected]. Our security team will investigate and, if necessary, temporarily freeze your account to prevent further unauthorized access. Never share your mojili password or OTP with anyone — our staff will never ask for your password.

Yes. mojili supports two-factor authentication (2FA) via SMS OTP. We strongly recommend enabling 2FA on your account for an extra layer of security. You can activate it in your account security settings. With 2FA enabled, even if someone obtains your password, they cannot access your mojili account without the one-time code sent to your registered mobile number.